BBS has had successful experience in many industries.

These include:

Telecommunications

Electronics

IT Support and Maintenance

Printing

Training

Sound & Broadcast

Web Design

Financial Consultancy

Publishing

Software Solutions

Engineering

Environmental

Here’s what some of our clients have to say about us:

These are all actual quotes from references we have received.

“I know our budgets have been relatively limited; however the customer care and professionalism we have received has been tremendous. Your team is always polite, very professional and has jumped through hoops for us on many occasions, sometimes in a very challenging, political and constantly changing environment.

Our small to medium enterprise (SME) sales figures have increased by 1500%, that’s mainly down to your team and their dedication and persistence.

The leads passed to us have been of exceptional quality, we are turning approximately 95% of them into sales!”

Charlie Taylor – Training Industry – re Appointment Making Campaign

“As you are aware we had a limited budget, however, you and your team provided first class customer service, and did not cut corners on any level of the activity provided. Moreover, the work you conducted, not only generated a great attendance on the day, but also created a vast number of positive leads, and totally exceeded all our expectations.

The event was a tremendous success and all parties concerned were extremely impressed with the quality of the work produced by BBS”

Jayne Ducker – Training Industry – re Seminar Attendance Campaign

“We only had a small budget and BBS were happy to cover everything that we were looking for under this agreed amount. I was happily surprised with the flexibility and professionalism that BBS had to offer throughout the campaign. BBS converted a more than satisfactory amount of leads and we have already gained new clients as a result of this”

Ian Cunliffe – Finance Industry – re Lead Generation Campaign

“I would like to take this opportunity to thank you for the first class service you provided, in the execution of our customer research project.

Following the presentation of your findings, a number of workshops were held with key staff, areas for action identified and subsequently a customer service plan and handbook produced.

Your company’s planning, communication and presentation was first class and I would not hesitate to recommend your services”

Margaret Kerton – Publishing Industry – re Customer Perception Survey

“I am always grateful to find a consultancy who considers their clients best interests, as opposed to trying to deliver the most expensive project.

It is gratifying to be able to speak to experienced consultants willing to offer advice and guidance.

In particular, I was most impressed by the way you rescued our six-month long market research assignment, after the sub-standard performance of the previous research company.

Your timely intervention meant that I could deliver meaningful results to my Director, which resulted in improvements to our customer service and internal procedures.

Your professional and knowledgeable manner gave me confidence that there would be no further detriment to our relationship with our customers and suppliers as a result of this activity.

I was also able to produce a noticeable reduction in the cost of the project after your advice”

Emma Clarke – Environmental Industry – re Market Research Campaign

“In the past I have spent many hours on the phone introducing my company only to be told to either phone back in 3 months or that the potential customers are satisfied with their existing suppliers and not only is this soul destroying but it takes an enormous amount of time with very little results. BBS are now able to do this for me which means that I can concentrate on other aspects of my business which not only increases the profitability, but also allows me time to focus on ‘good quality’ sales leads and more time with existing customers.

I can strongly recommend the services that BBS have to offer, their telephone manner and presentation is excellent and the sales leads that have been generated so far have proved to be successful for my company”

Keith Chamberlain – Electronics Industry – re Appointment Making Campaign

“Thus far, you have proven yourself to be a valuable partner, always going the extra mile, working toward the results we need to achieve in the UK.

We plan to continue to use your services in the future for all our clients needs in the UK.

I would also recommend without reservation anyone with call center and fulfilment needs in your area of the world to use BBS.

Thanks again and I look forward to our next campaign!

Tim Daines – Marketing industry – re Answering Service and Event Organising